Trip.com is an online travel agency. It sells flights, hotels, trains, and tickets for attractions, with a site used in many countries and a history as a China-based booking company. A search is by city or route and by dates, and the booking is completed on Trip.com.
A flight, a hotel night, and a train ticket are separate products and can be booked apart or, where the site offers it, in one trip. Fares and room rates carry their own cancellation rules. A non-refundable hotel rate and a flexible rate are different prices for the same dates. Train booking is strongest on routes the site actually sells, which include Chinese rail and other routes it lists.
The confirmation shows the operating carrier or the hotel, and that operator’s rule is the one that applies if the trip changes. The rate details before payment state whether the booking can be changed.